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Error: The Webpage you are viewing is trying to close the window


Issue

When attempting to open a report from the Jet Web Portal with OneDrive for business using Internet Explorer, the following message can be displayed:

The webpage you are viewing is trying to close the window.  Do you want to close this window?

 

Cause

Internet Explorer's security settings are blocking the system access needed to open the report in OneDrive for Business.

The issue will occur when the user accesses the Jet Web Portal using either:

(a) the address "localhost"...

or

(b) only the short version of the server's name...

 

Recommended Solution

Using the server's fully-qualified domain name (servername.domainname)..

will allow the system to apply settings correctly and provide access to OneDrive for Business.

 

Alternate Solutions

It is also possible to resolve this issue by:

- specifying the server's IP address or

- (Not Recommended) changing Internet Explorer's security options by deselecting the setting for Enable Protected Mode

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