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Installing the Jet Service Tier (Jet Professional)


Advanced - requires server-level knowledge and permissions

How-To Video

 
Installing Jet Professional - Including the Jet Service Tier

This video provides a step-by-step overview of Installing all of the Jet Professional components.

Overview

This article describes how to install the Jet Service Tier (including the Jet Configuration Service) for use with Jet Professional, the Jet Web Portal, and the dashboard features of Jet Enterprise (2017 and later).

With the Jet Service Tier, company administrators can configure Jet data source properties for all their users in a single location. Administrators can define data sources and give users access to these data sources using the Jet Administration console. When new Jet users are deployed, they just need to point to the location of the Jet Service Tier to gain access all of their data source connections.

Jet Service Tier Architecture

This also makes it easier to share reports as organizations can ensure that a data source has a consistent name, and does not vary from user to user.

Prerequisites

Users must be on Jet Professional 2017 or higher

  • If you are using Centralized Settings with Jet Essentials 2012 R2 or an earlier version, you will need to upgrade your Centralized Settings database using the Jet Configuration installation for Jet Essentials 2013 before your users upgrade to Jet Professional.  The prior Centralized Settings database is not compatible with Jet Professional 2017.  See the section Upgrading from Centralized Settings (below) for details.
    • If you are using the Jet Configuration Service for Jet Essentials 2015 Update 1 or earlier , your settings database will be upgraded for use with Jet Professional.  Users of Jet Essentials 2015 or earlier will *NOT* be able to access the settings in this database.
  • The person installing the Jet Service Tier must have admin rights on the Microsoft SQL server

Installation Process

The Jet Service Tier includes multiple components:

  • The Services Database resides on a SQL server instance and stores information about data source connection properties and scopes, users, and user permissions.
  • The Jet Service Tier enables communication between the clients and the Services Database. This communication is encrypted as a security measure.
  • The Jet Administration Console – a graphical user interface that makes it easy for administrators to manage the information in the Services Database.
Note: the Jet Setup file cannot install the Services Database on an Azure server.  To install this database on a server that is on Azure, please refer to the “JCS Azure configuration” folder in the product download.

Installing the Jet Service Tier, Services Database, and Jet Administration Console

  1. After downloading and extracting the contents of Jet Professional Installation Files.zip file from the Jet Reports website, find and run Jet Setup.exe.

  2. Select only Jet Administration Console and Jet Service Tier (deselect the other options).

    Click Next
  3. Select the Run As account which you want to use to run the Jet Service Tier.

    Click Next

    It is strongly recommended that you run the Service Tier under the Network Service account.  The Network Service account is a predefined local account used by the service control manager.  It has minimum privileges on the local computer and acts as the computer on the network.  (More information from the Microsoft Dev Center

    If you elect to use a different account and that account has a password, you will want ensure that it does not change regularly (as the Jet Service Tier will have to be uninstalled and reinstalled each time the password changes). 

    We recommend that you use the default service port of 7090 as this matches the default port that is defined in the Jet Application Settings and will make it easy for users to connect to the service.

  4. Enter the name of the SQL Server Instance and provide a name for the Services Database.

    If the specified database was previously used with Jet Essentials 2013 - 2015,
    the database will need to be updated for use with Jet Professional or
    Jet Essentials 2015 Update 1. After updating, the database will not be
    accessible from earlier versions of Jet Essentials.

    Select either to log in to the database using the "Run As" account (specified on the previous screen) or provide the username and password for a different database user.

    This is the account that the Jet Service Tier will use to login to the Services Database, and as such must have access to the Microsoft SQL Server.
  5. The setup program is now ready to make changes to your system.

    Click the Install button to proceed.

    If prompted, select Yes to allow the program to make changes to the system. 


If you did not previously use the Centralized Settings feature with an older version of Jet Essentials, your installation process is now complete.

You can now use the Jet Administration Console to manage your data sources.


Additional Information

Upgrading from Centralized Settings

If you are using Centralized Settings with a versions of Jet Essentials prior to Jet Essentials 2013, you will need to update your Centralized Settings database using the "Jet Configuration Setup.exe" included with Jet Essentials 2013.

We recommend that you back up your existing database using SQL Server Management Studio prior to this upgrade.

See instructions here

 

Modifying Service Configuration after Installation

In some cases you may want to change how the Jet Service Tier connects to the Services Database. This requires stopping the Jet Service Tier, and restarting it with new command line arguments.

Command Line Arguments
The following command line arguments should be given when starting the service in order for it to connect to the database:

/server <database-server> /port <service-port> /database <database-name> [/user <user-name> /password <password>]
The port specified above must be the port used by the service tier, not the port used to connect to the database.

If the user and password are omitted, Windows Authentication is used to connect to the database

 

Modifying the “Run as” Service Account

When installing the Jet Service Tier, the service account specified needs to have write access to the Jet Configuration Service folder in the Program Files directory.  This permission is given by the Jet Service Tier installer unless the user account that runs services has been changed from the default.  In this case, the permission will need to be given explicitly.

 

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