Sign Up for Training |
Jet Express Support |
Jet Reports Company Site
Jet Reports Financials
Jet Professional
Jet Enterprise
Downloads
Community
Submit a Request
Give Feedback

NAV Licensing Errors


Related Articles...

Overview

Sometimes, Dynamics NAV may experience an internal licensing issue when you attempt to access data using Jet Essentials.

Here are a few examples of messages you may see and how you or your system administrator can resolve them.

Examples

  • The country code in the license files does not correspond to the country code (US) in the STX file

    nav_error_country.png

    This issue requires examining three settings on your computer. See our Knowledgebase article for in-depth instructions.

  • Your program license does not permit more users to work simultaneously

    nav_error_users.png

    This error means that the total number of users allowed by your Dynamics NAV license has been reached. See more information here 

  • The Dynamics NAV license number could not be retrieved

    nav_error_licnum.png

    There may be a missing role in the SQL database.  A system administrator needs to verify that the table dbo.$ndo$srvproperty in the System Databases Master Tables contains the Public role with ' Select ' permissions. 

    If this role does not exist in this table with select permissions, choose Search Browse Public 

    Once the Public role is added, click on the check box for ' Select ' under the ' Grant ' column. 

  • A Dynamics NAV license file could not be found in 'C:\Program Files (x86)\MicrosoftDynamics NAV\CSIDE Client'

    nav_error_noclient.png

    For installations of Dynamics NAV 2009R2 and earlier, the NAV utility that handles communications between NAV and other applications requires that a copy of the NAV License file be present in the Client folder. 

    If also requires that the license file be named using the default name for a NAV license file: FIN.FLF 

    You will need to get a copy of your NAV license file, copy it to the NAV Client folder, and rename the file FIN.FLF 


Was this article helpful?
0 out of 0 found this helpful
Have more questions? Submit a request

Comments