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Microsoft Visual Basic Error (Blank)


Issue :

You receive a Microsoft Visual Basic error dialog box that is blank when opening a new Excel Workbook, or selecting another option from the Office Button in Excel 2007 . This issue may also be seen when choosing "Customize" from the Excel Options menu.

This is a known issue when using Add-Ins in Excel 2007 that have their own ribbon (e.g. Jet Essentials).  Excel will display a blank Visual Basic error dialog box when a new window is opened at the same time that Excel is trying to update the ribbon in the background.

Resolution :

Select OK on the error, and a new workbook will open without further problems.  You may be prompted to click OK more than once.

A possible workaround to avoid this error is to make sure the Jet Essentials ribbon is not active when selecting a menu item from the Office Button.  Adding frequently used menu options to the Quick Access Toolbar may also help avoid this error message.

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