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NAV Adapter Licensing


If you are an end user please contact your partner to have your NAV license updated.

Symptom

Before installing Jet Enterprise for Dynamics NAV an adapter must be run. This "NAV adapter" allows for the proper synchronization between the Jet Data Manager and the NAV database. When a user attempts to run this NAV adapter they may receive the following error message:


This error message appears because the user's NAV license does not have permissions to run objects in the required range.

This article only applies to editions 4.0 SP1 through 2009 R2 of NAV

Resolution

Jet Reports has a granule that can be added to your NAV license. The process to obtain this granule is detailed below.

1. The NAV partner should email their VOICE ID to the following email address: orders@jetreports.com

In the email include a request stating that you would like to be added as a VOICE reseller for the Module ID and the Module Name found below:

Module ID Module Name

28315/28316                    14125000 Jet Reports Statistics

2. Our licensing team will notify you once your VOICE ID has been added as a reseller to our account.

3.  Log in to your VOICE account and add the Module shown above to the client's NAV license. Generate the license and send the updated license to the NAV client.

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