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Jet Analytics Support Maintenance Schedule


 

Jet Global supports existing versions of Jet Analytics based on the following schedule:


Product General Availability Mainstream Support
End Date
Jet Analytics 2019 10/1/2018 10/31/2023
Jet Enterprise 2017 2/1/2017 2/28/2022
Jet Enterprise 2016 11/9/2015 11/30/2019
Jet Enterprise 2014 SR2 10/13/2014 10/31/2019
Jet Enterprise 2014 12/18/2013 12/31/2018
Jet Enterprise 2012 10/6/2012 10/31/2017
Jet Enterprise 2011 3/31/2011 3/31/2016
Jet Enterprise 2012 10/6/2012 10/31/2017
Jet Enterprise 2014 12/18/2013 12/31/2018
Jet Enterprise 2014 SR2 10/13/2014  10/31/2019

 

Jet Global provides technical support for each released version through at least the Mainstream Support End Date listed.  Any changes are made to only the latest release and it may be necessary to upgrade to achieve resolution to a specific issue.
 
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