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Uninstalling the Jet 2015 Service Tier


Note: this information applies to Jet Essentials 2015

Overview

Typically, upgrading Jet Essentials and the Jet Service Tier simply involves running the installation program for the latest release.  That installation program is then able to uninstall any out-of-date components and replace them with new versions.

Occasionally, however, new features in an installation program require that older versions of certain components be uninstalled before running the new installer.  When this is the case, a special notice is added to the release notes for the latest release (listed in the online Knowledgebase at kb.jetreports.com).

For example:



Step-by-Step

From the Windows start menu, select "Control Panel"



You next step depends on which Control Panel view you are using:


If using the "Category" view, select "Uninstall a program"



If using one of the "Icon" views, select "Programs and Features"

From the Programs and Features window, select "Jet Reports" and then click "Change" near the top of the window.



On the Jet Setup window, select the "Remove" option and then click the "Next" button.


On the next screen, click the "Remove" button and all installed components will be removed.



Once complete, you can proceed with installing the latest version of the Jet Service Tier.


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