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Error: Error in Command: TimeXtender.DataManager.ActivationCommandObject


Symptoms

When attempting to activate the Jet Data Manager offline via the 'Manual Activation' method, you may encounter the following error message if your activation file is out of date.


Error in command: TimeXtender.DataManager.ActivationCommandObject reference not set to an instance of an object.

Resolution

Manual activation files are keyed to not only your Jet license, but also to the version of the Jet Data Manager in use.  If you encounter the above error message after upgrading your Jet Data Manager, please open a ticket or contact support@jetreports.com if you're already registered.  We will need to create a new Manual Activation file for you before you will be able to activate.


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